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        客户服务 服务方针 服务网络 备件查询 维修保养
        CN
        CN
        SERVE GREEN MOBILITY
        FOR MANKIND

        Service Purpose: leading the way with attentive service.  

        Service Concept: results orientation and quick service.

        Service Hotline: 400-918-0889

        Service System

        Strategy

        To build a world-class service system

        Goal

        Golden Service

        Innovation System

        Operations

        Support

        Organization

        Culture

        Policy

        Information

        System

        Staff Development

        Service Features
        Independent creation of CAR middle-desk service mode

        Execution of product LCC management   

        Through research of CSI by TNS

        Full implementation of background monitoring  
        Establishment of market security early emergency warning mechanism

        • Tangible Service

          Unified and standardized service image.

          Unified and standardized service language.

          Unified and standardized service equipment.

        • Quick Service

          Restored within 8 hours for general faults.

          Restored within 72 hours for knotty faults.

        • Standardized Service

          Standardization of service content.

          Well-prepared service operation.

          Standardization of service management.

        • Value Added Service

          Create value for commercial vehicle customers and private customers.

          Add credit to corporate brand.

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